• Automate and track outreach campaigns with AI-driven insights.
• Capture, organise, and nurture leads with intuitive dashboards.
• Centralise customer service requests using a ticketing system.
• Manage all customer communications in one place.
• Track sales activities and generate detailed performance reports.
• Integrate customer projects with task management tools.
• Maintain a comprehensive, secure database of customer information.
• Deliver personalised, timely responses to customer inquiries.
• Streamline sales processes to improve conversion rates.
• Use analytics for data-driven business decisions.
• Enhance customer relationships and satisfaction through better engagement.

• Create, track, and manage service tickets from initiation to resolution
• Categorise and prioritise tickets for timely resolution
• Build and maintain a knowledge base of solutions and FAQs
• Automate ticket routing, escalations, and notifications
• Facilitate communication through email, chat, and phone
• Define and manage Service Level Agreements (SLAs)
• Provide a self-service portal for customers to submit and track tickets
• Generate detailed reports on ticket volume and resolution times
• Integrate with CRM, HR, and asset management systems
• Manage service tickets and communicate with customers on-the-go with the mobile app

• Maintain a centralised database of employee information with secure storage.
• Track attendance, working hours, and manage timesheets with automated systems.
• Utilise tablet and mobile apps for time tracking and holiday requests.
• Automate payroll calculations, deductions, and generate compliance reports.
• Manage job postings, applications, and streamline onboarding.
• Conduct performance reviews, set goals, and track progress.
• Organise training programs and manage certifications.
• Handle leave requests, approvals, and track balances.
• Enable employee self-service for personal info and leave requests.
• Ensure compliance with regulations and generate audit reports.

• Manage business operations in one platform
• Digitise your production cycle
• Capture actual time spent
• Automate processes
• Gain operational efficiencies
• Achieve QA certification
• Analyse team productivity
• View real-time production status
• Access KPI reporting and alerts
• Observe full job cycle event and audit history
• Improve document management and automate reports
• Increase operator efficiency, accountability, and traceability with tablet software

• Schedule your onsite and remote workforce accurately and efficiently
• Ensure you have adequate resource in the right departments
• Capture your teams working hours with ease via pin code, face detection or biometric fingerprint or mobile apps
• Manage shift groups, shift times, night shifts, overtime, pay rates, complex rules, TOIL, absence, holiday, & training
• Achieve seamless integration into your existing payroll system

• Create and assign tasks easily
• Set priorities, due dates, and dependencies
• Monitor task progress in real-time
• Use Gantt charts and Kanban boards for tracking
• Enable team collaboration within tasks
• Share files and comments in a centralised location
• Set up automatic notifications and reminders
• Automate recurring tasks to save time
• Track time spent on tasks for productivity analysis
• Create and use task templates for consistency
• Generate detailed reports on task performance
• Integrate with other OneWizard modules and tools

• Track and manage physical and digital assets
• Use barcodes, QR codes, and RFID tags for easy identification
• Monitor asset lifecycle from procurement to disposal
• Schedule and track maintenance activities
• Automate maintenance reminders and work orders
• Calculate and track asset depreciation
• Monitor asset usage for optimal utilisation
• Manage inventory levels and stock control
• Maintain compliance and store asset-related documents
• Conduct mobile inspections with OneWizard app
• Generate reports and use analytics to optimise asset management strategies
• Manage employee asset requests to increase accountability.
• Track asset assignments and returns to reduce turnover.

• Create and manage purchase requisitions easily
• Automate approval workflows and track requisition status
• Generate and manage purchase orders from approved requisitions
• Maintain a centralised database of suppliers
• Monitor supplier performance and manage contracts
• Control budgets and track spending
• Allocate budgets to specific cost centers
• Integrate GL codes for accurate financial tracking
• Manage product catalogs and streamline ordering
• Automate invoice matching and payment processing
• Integrate with inventory management for optimal stock levels
• Generate comprehensive purchasing reports and analytics
• Mobile app for on-the-go requisitions, approvals, and tracking

• Simplify supplier onboarding with automated workflows
• Collect and verify necessary documentation
• Maintain a centralised database of supplier profiles
• Monitor and evaluate supplier performance
• Facilitate seamless communication with integrated tools
• Manage contracts, terms, and compliance in one repository
• Integrate supplier interactions with PO and requisition processes
• Monitor compliance and conduct risk assessments
• Synchronize supplier deliveries with inventory management
• Track costs, analyse pricing trends, and generate reports
• Manage supplier relationships on-the-go with mobile access
• Streamline suppliers communication and deliverables with their own portal